Many users seldom consider their billing arrangements until an unanticipated charge arises, often due to an automatic subscription renewal. This guide is designed to demystify the unknown refund process, outlining who is eligible and providing clear steps for quickly requesting a refund. Our aim is to empower you with the information you need to address any unexpected charges confidently and effectively.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Have your order confirmation email handy as it includes your order number and transaction details.
Transaction ID: Locate the transaction ID associated with your purchase, as this is often required for processing refunds.
Account Login Credentials: Be ready to log into your enishad.com account to verify your identity during the refund request process.
Details of the Product/Service: Prepare specific information about the product or service purchased, including item names, descriptions, and any specific issues encountered.
Reason for Refund: Clearly articulate your reason for requesting a refund, as enishad.com may require this for processing.
Payment Method Information: Have details of the payment method used (credit card, PayPal, etc.) to facilitate the refund.
Communications with Customer Support: Keep a record of any prior communications with customer support regarding the issue.
Return Label (if applicable): If returning a physical product, ensure you have the return label or shipping information provided by enishad.com.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-7 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from unknown
When engaging with Enishad, understanding your eligibility for a refund is essential. Enishad provides a range of digital services that may involve subscriptions, one-time purchases, or service-specific transactions. Users should familiarize themselves with the conditions under which they may seek a refund based on their individual account statuses and transaction types.
Subscription Cancellations: If you have recently canceled your subscription and believe your usage did not extend into the subsequent billing cycle, you may qualify for a refund of that charge.
Service Disruptions: Users who have experienced an unexpected and prolonged disruption in service may be eligible for a refund for the period affected.
Service Not Delivered: If a purchased service was not delivered or executed as described, you might consider requesting a refund due to non-fulfillment of service obligations.
Billing Discrepancies: If you notice any discrepancies in your billing statement that you would like to clarify, you may discuss these details to determine if a refund could apply.
Trial Period: If you are within a trial period and decide to discontinue the service before the trial concludes, you may qualify for a refund for any charges made in error during that time.
It's important to note that all refund requests will be reviewed based upon individual circumstances, and speaking with Enishad customer support can provide you with specific guidance based on your situation.
Step-by-Step Process to Request Your unknown Refund Like a Pro
If you purchased through enishad.com:
Visit the enishad.com website.
Scroll to the bottom of the page and click on the "Contact Us" link.
Select the "Support" option in the contact form.
In the message, specifically state that you want to request a refund for your membership/subscription.
Mention that the service was not utilized during the billing period.
Provide details of your account, including your username, email, and the exact billing date.
Click on the "Submit" button to send your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select "Subscriptions" to view your active subscriptions.
Locate the enishad.com subscription.
Tap on the subscription and then select "Cancel Subscription" (if applicable).
Go back to "Settings" and open the Apple Support app or visit support.apple.com.
Select “Request a refund” and choose your subscription.
In the request, emphasize that the subscription renewed unexpectedly.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon at the top right.
Select "Payments & subscriptions" and then choose "Subscriptions".
Find the enishad.com subscription and tap on it.
Select "Cancel Subscription" (if applicable).
After cancellation, go back to "Payments & subscriptions".
Tap on "Budget & history" to find the transaction.
Click on the transaction you want a refund for, then select "Report a problem".
In the description, state that the subscription was not used and was renewed without prior notice.
Submit the report.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select "Manage your subscriptions" under your account settings.
Find the enishad.com subscription and select "Unsubscribe".
To request a refund, navigate to the "Help" section of the Roku website.
Locate the option to "Chat with us" or "Contact Us".
In your message, state that you seek a refund due to non-use of the service.
Include your account details and the date of billing.
Submit your message for assistance.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Your refund request has been submitted but not yet reviewed.
Your refund is in the queue and will be processed shortly. Typically takes 1-3 business days.
Processing
Your refund is currently being reviewed and processed.
We are checking your details. You should expect a decision within 2-5 business days.
Refunded
Your refund has been successfully processed.
The amount will appear in your account within 5-10 business days, depending on your bank.
Partially Refunded
A portion of your refund has been processed, but not the full amount.
You will receive the remaining amount after further review, usually within a week.
Completed
Your refund process has been finalized.
No further action is required from you. Enjoy your purchase!
Canceled
Your refund request has been canceled either by you or the merchant.
If you need to re-initiate a refund, please contact our support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At unknown, users occasionally encounter situations that lead them to request refunds. Here are some real user scenarios where refunds were successfully claimed:
Subscription Downgrade: A user decided to downgrade their monthly subscription plan but overlooked the timing of the request. After contacting support within the allowed period, they received a refund for the difference in the subscription fee, ensuring they were only charged for their new plan.
Service Interruption: During a scheduled maintenance period, a user experienced extended downtime that affected their access to premium features. After reaching out to customer service, they were granted a prorated refund reflecting the hours of lost service, demonstrating responsiveness to their service continuity concerns.
Account Upgrade Misunderstanding: A customer upgraded their account but mistakenly believed that a promotional discount applied to their previous plan would carry over. Upon discovering the error, they contacted support and received a refund for the additional charges incurred during the transition to the upgraded plan.
Incorrect Billing Cycle: A user noticed an unexpected charge linked to their subscription renewal date, which did not align with their previous billing cycle. After inquiring about the situation, they were issued a refund, aligning their account with the correct timeline of billing periods.
The Easiest Way to Get a unknown Refund
If you're frustrated trying to get a refund from unknown—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with unknown is straightforward and user-friendly. Here are some specific ways to stay updated on your refund process:
Email Updates: After initiating a refund, you will receive an email confirmation. This email contains essential information, including the refund amount and an estimated processing time. Make sure to check your spam folder if you don’t see it in your inbox.
Account Dashboard: Log into your account on enishad.com and navigate to the Order History section. Here, you can view the status of your refund requests along with details like the date initiated and any relevant notes.
In-App Notifications: If you have the unknown mobile app, enable notifications to receive real-time updates on your refund status. Look for a specific banner or alert within the app that will inform you as soon as your refund is processed.
Billing Section: Within your account settings, check the Billing section. This area consolidates all transaction details, including refunds. You can track the current status and find additional references regarding processing timelines.
Refund Progress: unknown provides transparency in the refund process. Alongside the status of your refund, you can find information on whether it’s pending, processed, or completed, along with estimated dates for each stage.
Customer Support: If you need more personalized assistance, contact unknown’s customer service through the chat function in the app or via the support section on the website. They can provide real-time updates on your specific refund case.
FAQ
Refunds for cancellations made after the deadline are generally not available. However, we recommend reaching out to our customer support team to discuss your situation, as they may be able to assist you with alternative options or provide additional guidance.
Refund processing times can vary depending on your bank or financial institution. Typically, once we process your refund, it may take 5 to 10 business days for the funds to appear in your account. We appreciate your patience during this time.
If you see a charge but do not have an active subscription, please start by checking your account for any possible recent activations or purchases. If you still believe the charge is incorrect, contact our customer support team with your transaction details for further assistance.
If you are unable to obtain a refund directly from Unknown, consider reaching out to their customer service again for additional assistance. You may also explore escalating your inquiry within their support system. Additionally, reviewing your account details and any relevant terms of service may provide further insights into your options.
If unknown refuses to issue a refund, it's advisable to carefully review their refund policy to understand your options. You may consider reaching out to their customer support again for further clarification or to discuss your specific situation. Additionally, reviewing your account details to ensure all information is accurate can sometimes help in resolving any misunderstandings.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)