How to Get an unknown Refund

• Account Information: Ensure you have your account details, including your registered email address and login credentials.
• Transaction ID: Locate the specific transaction ID from your order confirmation email or account history.
• Course Details: Prepare information about the course you enrolled in, including the course name and session dates.
• Payment Method: Have details of the payment method used for the transaction, including credit/debit card information or PayPal account.
• Purchase Confirmation: Keep a copy of your purchase confirmation email or invoice as proof of the transaction.
• Refund Policy Reference: Familiarize yourself with Shanti Yoga Training's refund policy to ensure your request falls within the guidelines.
• Reason for Refund: Clearly articulate the reason for your refund request to provide context for your application.
• Documentation of Communication: Collect any prior correspondence with customer service regarding your refund request.

At Shanti Yoga Training, we strive to ensure that our users have a clear understanding of their rights regarding refunds for our services. Eligibility for refunds may be influenced by the specific nature of the training programs we offer, as well as the terms associated with your registration. Below are situations that might qualify for refunds based on user circumstances:

• Cancellation of Training Programs: If a user cancels their registration for a training program within the specified cancellation period outlined in our policy, they may be eligible for a refund of their fees.
• Program Changes: If there are significant changes to a training program, such as alterations to the schedule, location, or curriculum, users may request a refund.
• Ineligibility to Attend: Users who are unable to participate in a training session due to unforeseen circumstances, such as a medical emergency, may be able to receive a refund, subject to providing appropriate documentation.
• Technical Issues: If users experience significant technical difficulties during online training sessions that prevent effective participation, they may be eligible for a refund or credit towards a future program.
• Service Satisfaction: While we encourage open communication regarding program satisfaction, users who feel their experience did not meet the standards set forth in our description may inquire about potential refund eligibility.

Each situation is evaluated on a case-by-case basis, and our dedicated support team is here to assist with any inquiries regarding refund eligibility. We aim to provide a clear and user-friendly process to address such concerns.

At Shanti Yoga Training, user satisfaction is a priority, and refunds are handled efficiently in various real-world scenarios. Here are some examples of how users successfully claimed refunds due to specific situations:

• Last-minute course cancellation: A user had to cancel their enrollment for a yoga retreat due to unforeseen personal circumstances. They reached out to customer service and were able to provide a valid explanation, resulting in a full refund for the retreat fee.
• Scheduling conflicts: A participant found that the dates for their chosen teacher training course clashed with a prior commitment. After contacting support and verifying their situation, the user received a refund, enabling them to enroll in a future session.
• Technical issues during an online class: A student experienced multiple disruptions due to connectivity issues during an online yoga class. By reporting the issue to the support team, they were compensated with a refund for that particular session, ensuring they could join a future class without worry.
• Billing inquiry for a subscription: A user had questions regarding their subscription renewal and was unaware of an upcoming charge. After discussing their account with customer support, they were able to cancel the renewal and receive a refund for the most recent charge, ensuring clarity about their future billing.

Tracking your refund status with Shanti Yoga Training is straightforward and efficient. By utilizing the resources available within your account and staying updated through communication channels, you can easily monitor the progress of your refund.

• Check Your Email: After requesting a refund, keep an eye on your email inbox for updates. Shanti Yoga Training sends notifications detailing the refund status, including confirmation of your request and any changes in processing times.
• Log into Your Account Dashboard: Visit the Account Dashboard on the Shanti Yoga Training website. Navigate to the Order History section, where you will find detailed information about your past transactions, including the current status of any refunds.
• Mobile App Notifications: If you’re using the Shanti Yoga Training mobile app, enable notifications to receive real-time updates about your refund status directly on your phone. This way, you won’t miss any important communications.
• Billing Section Insights: For additional details, head to the Billing Section in your account settings. Here, you can view all financial transactions, including the date of your refund request and any associated processing times.
• Status Information: Shanti Yoga Training provides concise updates on the refund’s progress, including when it’s been approved and when you can expect it to reflect in your original payment method. This is typically displayed in your Order History.