Most users only consider billing matters when an unexpected charge appears, perhaps due to an automatic renewal of their subscription. This guide is designed to clarify how refunds for the Unlimited Sauna & Ice Subscription work, detailing eligibility criteria and the straightforward steps to request your money back swiftly and easily. We aim to ensure you feel informed and supported throughout the process, making your experience as smooth as possible.
What You Should Prepare Before Applying For Refund
Account Information: Your unique account ID associated with your Unlimited Sauna & Ice Subscription.
Transaction ID: Gather the transaction ID from your payment confirmation email for reference.
Service Dates: Prepare a list of the specific dates you utilized the sauna and ice services.
Cancellation Request: A written request for cancellation if the refund is due to a cancellation of your subscription.
Payment Proof: Include a copy of the receipt or confirmation email showing the payment for your subscription.
Reason for Refund: Clearly state the reason for your refund request, such as dissatisfaction with service or a billing error.
Contact Information: Ensure your current email address and phone number are up to date for any follow-up communications.
Subscription Agreement: Have a copy of your subscription terms and conditions handy to reference the refund policy.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
Immediate to 3 working days
Apple Pay
Up to 5 working days
Google Pay
Up to 5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Unlimited Sauna & Ice Subscription
At Unlimited Sauna & Ice Subscription, users enjoy a range of services that allow for relaxation and rejuvenation through sauna and ice experiences. As a subscriber, it’s important to understand the scenarios in which you might be eligible for a refund, particularly relating to your subscription and usage. Refund eligibility is primarily determined by the type of service utilized, the subscription management, and the terms agreed upon at the time of registration.
The following situations may qualify for refunds:
Service Interruption: If there was a significant outage or disruption in the availability of sauna or ice services that prevented users from accessing their subscription benefits, this may be considered for a refund.
Technical Issues: Should a technical issue occur that hinders your ability to book or use the services for a considerable period, users might be eligible for a refund based on the duration of the disruption.
Cancellation Within a Grace Period: If a user decides to cancel their subscription within any specified grace period after the initial sign-up or renewal, they may qualify for a full refund of the most recent payment made.
Account Mismanagement: In cases where account-related errors are identified, such as incorrect processing of usage credits or member benefits, this may lead to eligibility for a refund depending on the specific circumstances.
Assessed Services Not Provided: If you paid for specific services that were not delivered due to unforeseen circumstances, this situation may warrant a refund for the undelivered service.
It is recommended that users keep abreast of the subscription and usage policies, as these can provide additional context on eligibility for refunds.
Step-by-Step Process to Request Your Unlimited Sauna & Ice Subscription Refund Like a Pro
If you purchased through Unlimited Sauna & Ice Subscription.com:
Visit the embracenorth.com website.
Scroll to the bottom of the homepage and click on the "Contact Us" link.
Select "Support" from the options provided.
Fill out the contact form with the following information:
Your email address associated with the account.
Your full name and membership details.
A clear message stating that you are requesting a refund for your subscription. Mention that the subscription renewed without notice.
Optionally, state that the account has been unused for a period.
Submit the form and look for a confirmation email regarding your request.
Check your email for a response from customer support, which you may need to follow up on.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Unlimited Sauna & Ice Subscription.
Scroll down and tap on Report a Problem.
Select the "Request a Refund" option.
In the description, mention that the subscription renewed without notice and express that the service has been unused.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find and tap on your Unlimited Sauna & Ice Subscription.
Tap on Report a Problem or the Cancel Subscription option.
Choose Refund and specify in the details that the subscription renewed without notice and you haven’t utilized the subscription.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to the Manage Your Subscriptions section.
Find your Unlimited Sauna & Ice Subscription.
Click on Unsubscribe to stop future billing.
Then, click on Contact Support within your account settings.
Give your account details and mention that you are requesting a refund for the last charge due to the subscription being unused and having renewed without any notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Unlimited Sauna & Ice Subscription for Refund
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached documentation that may assist in this matter.
I kindly request confirmation of this refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received and is awaiting approval.
Your request is in the queue for evaluation. You will be notified once a decision is made.
Processing
The refund is currently being processed by our team.
Please allow 3-5 business days for the refund to be processed. You can check your email for updates.
Refunded
The amount has been successfully refunded to your original payment method.
You should see the funds credited within 5-7 business days. Check your account to confirm.
Partially Refunded
A portion of your payment was refunded.
You will receive a notification detailing the amount refunded. Please review your payment history.
Completed
The refund process has been finalized.
Your account reflects the completed refund. All transactions are now updated.
Canceled
The refund request has been canceled and will not be processed.
If you believe this was an error, please contact customer service for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Unlimited Sauna & Ice Subscription, our users often find themselves in various situations regarding their subscription. Here are some realistic scenarios where customers successfully claimed refunds:
Accidental Subscription Renewals: Jane realized she had forgotten to cancel her subscription before the renewal date. After reaching out to customer service within a week of the charge, she explained her situation and promptly received a refund, as she hadn't utilized any services since the renewal.
Service Interruption: Mark experienced a temporary outage at his local sauna facility due to maintenance, which affected his planned sessions. After contacting support to discuss the disruption, he was issued a refund for the days he could not use the service as a goodwill gesture.
Plan Change Request: Lisa decided that she wanted to switch from the Unlimited Sauna to the Ice Subscription plan but had already been billed for the month. Upon contacting customer support, she was able to secure a refund for the remaining days of her original subscription to apply towards her new plan.
Billing Clarification: John noticed an unexpected charge on his account due to a promotional rate ending. After reaching out for clarification, the support team acknowledged the oversight and offered a refund to adjust for the billing discrepancy, ensuring he felt satisfied with his subscription choices.
The Easiest Way to Get a Unlimited Sauna & Ice Subscription Refund
If you're frustrated trying to get a refund from Unlimited Sauna & Ice Subscription—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Unlimited Sauna & Ice Subscription is straightforward when you know where to look. Here are the most efficient ways to stay updated on your refund progress:
Email Notifications: Keep an eye on your email for updates from Unlimited Sauna & Ice Subscription. Look for emails titled "Refund Status Update" which will provide information about the progress of your refund.
In-App Notifications: If you’ve downloaded our mobile app, check the notifications section. Any changes regarding your refund status will be communicated directly through the app.
Account Dashboard: Log into your account on our website and navigate to the "Billing" section in your account dashboard. Here, you can view the latest on your refund request, including approval status and processing times.
Order History: Under "Order History," click on the specific transaction related to your refund. This area will give you detailed information regarding the refund amount and expected time frame for processing.
Real-time Tracking Tool: Utilize our dedicated refund tracking tool in the "Help" section of your account. This feature provides real-time updates on the status of your refund.
Customer Support: If you need further assistance, our customer support team is available via chat or email. Reference your order number for quicker updates on your refund status.
FAQ
Unfortunately, we are unable to offer refunds for subscriptions that are not cancelled before the renewal deadline. However, we encourage you to reach out to our customer service team so they can assist you with any concerns or questions you may have regarding your subscription.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, you'll receive a confirmation email outlining the refund details. If you don't see the refund after this time frame, it's advisable to check with your bank for any further updates.
If you see a charge but do not have an active subscription, please check your account status on our website to confirm. If you still have questions or need further assistance, contact our customer support team with the details of the charge, and they will help you resolve the issue.
If you're unable to obtain a refund directly from Unlimited Sauna & Ice Subscription, consider reaching out to their customer service team again for further assistance. You may also want to escalate your inquiry within their support system for additional help. Additionally, reviewing your account details and subscription terms may provide further clarity on your options.
If your refund request has been declined, it's advisable to review the refund policy on the Unlimited Sauna & Ice Subscription website for clarity on the process. Additionally, you may want to reach out to customer support again to inquire about your account details or any specific requirements that may need to be met for a refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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