Is eleven eleven fraud?

• Subscriptions: Many users report being automatically charged for a subscription service they signed up for through 11:11, often without clear notification of the recurring charges.
• In-App Purchases: Some customers have noted charges linked to in-app purchases made while using an app or service offered by 11:11.
• Trial Periods: Users have experienced charges after a trial period ended, citing lack of awareness about the transition to a paid plan.
• Account Upgrades: Customers have mentioned being charged for upgraded features or premium services that they may not have intended to select.
• Multiple Devices: Multiple users indicated that charges appeared due to accessing the service on different devices, sometimes leading to additional fees.
• Failed Cancellation: Some users have reported being charged due to an unsuccessful cancellation process, where their cancellation did not go through as intended.
• Billing Errors: There are accounts of users being incorrectly billed due to technical glitches or errors in the billing system.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the 11past11.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 11past11.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 11past11.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.