Is "2KS.COM" fraud?

The Guide to Understanding Why You Were Charged By “2KS.COM” and What To Do About It (2ksports.com)

Published

September 3, 2025

Updated

October 10, 2025

What is "2KS.COM"?

2K Sports is all about delivering exciting sports video games, like NBA 2K and PGA Tour 2K, for fans who love playing or watching sports. They offer subscriptions for online play and premium content, which might show up as a charge on your account. You'll find great features and updates through these services, making your gaming experience even better!

2KS: This is the short name or code for the merchant, which helps identify the seller in transaction records.
.COM: This indicates that the merchant operates online, often signifying a commercial website for e-commerce activities.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from 2ksports?

Subscription Services: Customers may be charged for recurring subscriptions to services like NBA 2K or other 2K Sports games, which automatically renew unless cancelled.
In-Game Purchases: Charges can arise from purchasing in-game items, currency, or upgrades within sports titles, which some users report forgetting to disable.
Pre-orders: Users who pre-order games or downloadable content could see immediate charges related to their orders, leading to unexpected transactions.
Accidental Purchases: Some customers mention accidentally initiating purchases while navigating menus, resulting in unintentional charges.
Account Linking: Linking accounts (e.g., console accounts to 2K Sports) may lead to charges if not carefully monitored, especially with shared payment information.
Family Sharing Settings: If a family member has access to shared accounts, this could lead to unauthorized charges without the primary account holder's knowledge.
Localized Sales Promotions: Charges can sometimes appear due to localized promotions or discounts that users did not fully understand.
Game Bundles: Some users report being charged for bundled offers that included multiple titles or services they may not have intended to purchase.
Trial Period Expiration: Individuals using trial periods for subscriptions may see charges once the trials expire and transition into regular billing cycles.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the 2ksports.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 2ksports.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 2ksports.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

2ksports Customer Service Info

If you need assistance, here's how you can get in touch with 2ksports's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

1-800-645-4620

support@2ksports.com

Site

https://support.2k.com/hc/en-us

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What other ways do charges from 2ksports show up?

2KSPORTS 2KS 2K SPORTS 2K GAMES 2KSPORTS.COM 2KSPORTS-ONLINE 2K_CASH 2KI_NETWORK 2K_SALE

The Easiest Way to Cancel 2ksports

If you're frustrated trying to cancel your subscription, membership, or bill from 2ksports—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.