Is 365 Membership fraud?

• Unintentional Subscriptions: Users may inadvertently sign up for a free trial that automatically converts into a paid subscription after a certain period.
• Recurring Charges: Customers often report being charged repeatedly for subscriptions they thought they had canceled or did not realize they enrolled in.
• Inappropriate Purchase Confirmation: Some users mention confusion due to not receiving clear confirmation of subscription terms, leading to unexpected charges.
• Family Sharing Accounts: Charges can occur if a family member makes purchases connected to a shared account without informing others.
• Free Trials and Upgrades: Individuals have highlighted experiencing charges after upgrading from a free version to a paid premium service without explicit clarity on the transition.
• Misleading Promotions: Users have reported promotions for 'one-time fees' that turned into unexpected recurring charges.
• Service Usage: Some individuals found they were charged for services they accessed inadvertently or services they didn’t fully understand the costs associated with.
• Canceled Services: Customers have noted that they were still charged despite receiving confirmation of cancellation, usually due to billing errors.
• Payment Method Issues: Confusion often arises when a different card is charged, leading users to believe they were incorrectly billed.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the 365-plus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 365-plus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 365-plus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.