Is 365P fraud?

• Subscriptions: Many users report being inadvertently signed up for a subscription service without proper notice or understanding, which results in recurring charges.
• Free Trials: Some customers have mentioned starting a free trial that later converts into a paid subscription, leading to unexpected charges if not canceled in time.
• One-time Purchases: Charges may appear if users made a one-time purchase for a product or service associated with 365 Plus, which they may have forgotten about.
• Multi-user Accounts: Users sharing accounts have discussed payments being charged unintentionally by family members or colleagues using the same account.
• In-app Purchases: Charges can stem from in-app purchases made within the services offered by 365 Plus, which some users may not have realized they were opting into.
• Automatic Renewals: Automatic renewal policies can catch users off guard, as they may not keep track of when their subscriptions are set to renew.
• Miscommunication: Some people have expressed confusion regarding the terms of service, leading to misunderstandings about what fees could be involved.
• Customer Support Issues: Some reports indicate that difficulties in contacting customer support can leave users unsure about charges they see on their statements.
• Phishing Scams: A few users have mentioned unauthorized charges that were later discovered to be linked to phishing scams or fraudulent activity using their card details.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the 365-plus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 365-plus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 365-plus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.