Is 402 Digital fraud?

• Subscriptions: Many users report being charged for trial subscriptions that automatically renew if not canceled in time.
• Unexpected Purchases: Charges may arise from unintentionally completing a purchase during a browsing session or app usage.
• In-App Services: Some users mention charges related to in-app purchases or services that are charged to their account without clear communication.
• Account Setup Fees: Initial charges for account setup or verification that users might overlook during the sign-up process.
• Recurring Payments: Memberships or services that involve automatic monthly billing can also lead to ongoing charges.
• Promotional Offers: Users sometimes report confusion over promotional offers that were supposed to be free but ended up incurring charges after a trial period.
• Family Sharing Plans: Charges might occur from family sharing setups where other family members make purchases without the primary account holder’s consent.
• Customer Support Fees: Some individuals have mentioned being charged for customer support services that were not clearly outlined as premium services.
• Third-Party Apps: Users sometimes cite charges originating from third-party applications linked to 402.com that they were not aware of.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the 402.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 402.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 402.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.