Is ABM fraud?

• Unapproved services: Customers might be charged for services they did not explicitly agree to or authorize during the moving process.
• Additional fees: Unexpected fees can arise for services like packing materials, fuel surcharges, or if the moving involves stairs or long carry distances.
• Deposit charges: Some customers report being charged a non-refundable deposit upfront, which can lead to confusion if they weren’t aware of this policy.
• Last-minute changes: Changes made close to the moving date can lead to additional charges that customers may not anticipate.
• Cancellation fees: If a customer cancels after a certain period, they may incur cancellation fees that weren’t clearly communicated.
• Damage claims: Charges may occur if customers file claims for damaged goods that involve service fees to process.
• Failure to return equipment: Customers have mentioned being charged for equipment like dollies or blankets that were not returned after the service.
• Extra services added: Customers might inadvertently agree to extra services (like packing or unpacking) that increase the final bill.
• Subscription or membership fees: Some reports indicate that customers were signed up for a membership plan that automatically charges for continued services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the abmoving.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the abmoving.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with abmoving.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.