Is ActiveDay Services fraud?

• Subscription Services: Many users were charged for recurring subscription plans that were set up without clear information about renewal dates.
• In-App Purchases: Some users reported charges for purchasing additional features or premium content within the app, which they might have forgotten about.
• Trial Conversions: Users mentioned being charged after a free trial period ended, often without receiving adequate notifications about the upcoming charge.
• Account Upgrades: Charges could occur when users opt to upgrade their accounts for added functionalities, which might not be explicitly communicated.
• Unwanted Renewals: Some customers experienced unexpected renewal of services or features they believed they had canceled.
• Payment Method Issues: Some charges were attributed to prior payment methods linked to the account that were not effectively managed.
• Service Fees: There were mentions of fees for specific services, which users may have overlooked when agreeing to the terms.
• Multiple Accounts: Users could be unknowingly charged on multiple accounts if they had registered more than once with the app.
• Gift Cards or Codes: Users reported confusion over charges after redeeming gift cards or promo codes that were tied to subscriptions or services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the activeday.app via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the activeday.app refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with activeday.app, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.