Is ACTV.COM fraud?

• Game Purchases: Customers might see charges for buying games directly from Activision's website or through digital platforms like Battle.net.
• In-Game Purchases: Many players report charges related to in-game items, skins, or currency in games like Call of Duty.
• Subscriptions: Activision offers subscription services for certain games or content; users may forget they signed up for these auto-renewing services.
• Season Passes: Charges can occur for season passes that provide access to additional content and updates for a specified period.
• Microtransactions: Players often purchase loot boxes or specific enhancements that result in charges on their accounts.
• Account Sharing: Some users have experienced unauthorized charges if they share accounts, which can lead to unexpected purchases by others.
• Refund Policy Issues: A lack of awareness of Activision's refund policies can lead to confusion about charges that users thought would be refunded.
• Pre-orders: Many report being charged upon pre-ordering new titles, which is common practice in digital game sales.
• Digital Content Updates: Occasionally, updates or DLCs may automatically charge if players opt into certain content without realizing it.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the activision.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the activision.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with activision.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.