Is Adela fraud?

• Subscriptions: Many users report being automatically enrolled in subscription plans when signing up for a trial, leading to unexpected charges after the trial period ends.
• One-time Purchases: Customers may see charges for products or services bought directly from the Adela website, such as skincare items or supplements.
• Recurring Payments: If users opt for ongoing delivery of products, they may encounter monthly charges that they did not clearly anticipate during the original purchase.
• Trial Renewals: Users who sign up for free trials often have their cards charged once the trial period expires, especially if they forgot to cancel beforehand.
• Shipping Fees: Additional costs for shipping or handling may also appear as separate charges at checkout, which some customers may overlook.
• Account Fees: Certain premium services or features could lead to additional fees that aren't clearly stated upfront, as reported by some users.
• Multiple Accounts: Confusion regarding multiple accounts can result in customers being billed for services they accidentally signed up for with different email addresses.
• Promotional Offers: Some promotions may require a credit card for redemption, leading to users being charged unexpectedly if they didn’t read the fine print.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the adelabio.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the adelabio.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with adelabio.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.