Is AAP fraud?

• Purchases of Auto Parts: Customers might see charges for items bought online or in-store, such as batteries, brakes, or oil changes.
• Membership or Subscription Fees: Some users reported charges related to a membership program that offers discounts or benefits.
• Shipping Fees: Charges could also stem from shipping costs if items were ordered online and delivered.
• Core Charges: For certain products like batteries or starters, a core charge might be added, which is refunded when the old part is returned.
• Services Rendered: Charges may occur for services like diagnostics, repairs, or installation services that were performed at the store.
• Unrecognized Transactions: Some customers reported seeing unfamiliar charges due to errors in billing or duplicate charges.
• Promotional Fees: If customers signed up for promotional offers, they might face subsequent charges related to those deals.
• Returns Processing Fees: Some users mentioned fees associated with returning items, which can lead to unexpected charges on their accounts.
• Store Credit Usage: If a customer uses store credit for a purchase, there might still be associated charges if the balance isn't sufficient.
• Late Fees: Users have reported charges due to late payments on financing options offered by the store.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the advance-auto.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the advance-auto.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with advance-auto.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.