Is Advance Auto Parts Online fraud?

• Online Purchases: Customers may see charges for items they ordered directly from the Advance Auto Parts website, including parts, tools, or accessories.
• Shipping Fees: If a customer selects shipping for their online order, shipping costs will be added to the total purchase amount.
• In-store Pickup: Charges may appear for orders placed online for in-store pickup, charged at the time of purchase.
• Subscription Services: Some users reported charges from subscription services, especially if they signed up for a loyalty program or membership without realizing it.
• Service Fees: Charges may occur for services that were requested, such as battery installation or engine diagnostics.
• Refunds or Adjustments: Customers may see pending charges that relate to refunds or adjustments on previous purchases, often causing confusion.
• Duplicate Transactions: Some customers noted issues of double charges due to technical glitches during the checkout process.
• Auto-renewals: If subscribed to any service that includes auto-renewal, users might notice routine charges without their active consent.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the advance-auto.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the advance-auto.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with advance-auto.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.