Is Advance Auto Parts Store fraud?

• Online Purchases: Customers may receive charges for items ordered through the Advance Auto Parts website, including parts, tools, and accessories.
• In-Store Pickups: Charges can occur if items are ordered online and picked up at a local store.
• Subscriptions: Some users reported being unknowingly enrolled in subscription services after signing up for promotions or discounts.
• Membership Fees: Certain memberships, like loyalty programs, may involve initial or recurring charges.
• Services Rendered: Charges can arise from services performed at stores, such as battery installations or oil changes.
• Frequent Promotions: Some customers noted confusion over charges related to promotional events, where fees are applied for additional services.
• Return Fees: Users have mentioned being charged for special returns or restocking, especially for online orders.
• Shipping Costs: Customers may see additional fees for shipping on their online orders, particularly for expedited shipping options.
• Tax Charges: Taxes applicable to purchases may also result in unexpected additional charges on the transaction.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the advance-auto.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the advance-auto.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with advance-auto.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.