Is Alliance Energy Services fraud?

• Monthly service fees: Customers often report recurring charges for their energy service plan.
• Late payment fees: Some users have experienced additional charges due to missed or late payments on their energy bills.
• Subscription services: Charges related to subscription add-ons, such as renewable energy programs, may appear unexpectedly.
• Incorrect meter readings: Users have noted unexpected charges resulting from estimated or incorrect meter readings.
• Disconnect/reconnect fees: Fees can be incurred for temporary disconnection of service or reconnection after non-payment.
• Special fees for services: Charges for specific services, like emergency repairs, may lead to unexpected billing.
• Account adjustments: Some users have reported adjustments to their accounts that cause one-time charges.
• Promotional offers expiration: Users mentioned that after the expiration of a promotional rate, regular rates apply resulting in higher bills.
• Transfer of service: Charges for transferring energy service when moving or changing addresses can also appear on bills.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the alliance-energy.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the alliance-energy.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with alliance-energy.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.