Is Alliance Services fraud?

• Monthly Subscription Fees: Customers might be subscribed to a service that automatically charges them each month.
• Usage Fees: Charges related to the amount of energy consumed during a billing cycle.
• One-time Purchases: Payments for additional services or products offered by Alliance Energy.
• Late Payment Fees: Penalties for paying bills after the due date could result in extra charges.
• Account Setup Fees: Initial costs incurred when setting up a new account or service.
• Changing Services: Transition fees associated with modifying existing service plans.
• Deposit Charges: Security deposits required for new customers, which might appear as an upfront charge.
• Promotional Credits: Customers might not see promotional credits applied to their account, leading to unexpected totals.
• Adjustments for Estimated Bills: Corrections made for previous estimated billing can result in back charges.
• Energy Efficiency Program Fees: Participation in programs aimed at improving energy use can incur additional costs.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the alliance-energy.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the alliance-energy.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with alliance-energy.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.