Is "FIELD" fraud?

Name: Chargeback
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The Guide to Understanding Why You Were Charged By “FIELD” and What To Do About It (app.field.com)

Published

December 14, 2025

Updated

December 16, 2025

What is "FIELD"?

Field at app.field.com is a simple platform that helps you manage your subscriptions and bills effortlessly. With Field, you can track upcoming charges and manage your subscriptions from one place, ensuring you never miss a payment. You might see a charge from them on your statement as they streamline how you hear from your service providers about what's due and when.

FIELD: This is a general title or label for the transaction, indicating that it belongs to a specific category or was executed in a particular setting.
Merchant Name: This would typically represent the business or vendor where the transaction took place.
Transaction Type: This indicates what kind of transaction it is (like a purchase, refund, etc.).
Location: This points to where the transaction happened, such as the address of the store or service point.
Transaction ID: This is a unique number given to every transaction, helping to identify it in records.
Masked Card Number: This shows part of the payment card number, helping to protect your privacy by hiding most of the digits.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Field?

Subscription Fees: Users may be charged monthly or annual subscription fees for premium features.
In-App Purchases: Charges can occur for additional features or tools that enhance user functionality.
Service Fees: Fees for on-demand services or additional support that may arise during usage.
Overage Charges: Users who exceed their plan limits, such as data usage or number of users, may incur extra fees.
Trial Expirations: Users who signed up for a free trial may be charged automatically once the trial period ends.
Payment Processing Fees: Users may see small charges related to payment processing or currency conversion.
Upgrades: Charges associated with upgrading to a higher-tier plan for more features.
Multiple Accounts: Users managing multiple accounts may see multiple charges if not carefully monitored.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the app.field.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the app.field.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with app.field.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Field Customer Service Info

If you need assistance, here's how you can get in touch with Field's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@app.field.com

Site

https://support.field.com/

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What other ways do charges from Field show up?

1PASSWORD-DDA-PIN-POS-PUR-CD2887-123-MAIN-ST-XXXXXXXXXXXX FIELD-APP-SUBSCRIPTION-987654321 FIELD-COMMERCE-TRANSACTION-ACCT12345 FIELD-APP-SERVICE-FEE-001122 FIELD-PLATFORM-DIGITAL-ACCESS-TEST FIELDAPP-USER-RENEWAL-ABCD1234 FIELD-DATA-ACCESS-PLAN-XYZ98765

The Easiest Way to Cancel Field

If you're frustrated trying to cancel your subscription, membership, or bill from Field—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.