Is Arrive Hotels fraud?

• Hotel Bookings: Customers may be charged for reservation fees when booking a room through the website.
• Cancellation Fees: If a reservation is canceled outside of the free cancellation period, users might see charges applied to their accounts.
• Late Check-Out Charges: Some users report being billed additional fees for late check-outs not previously arranged during their stay.
• Room Service or Amenities: Charges can arise from using hotel amenities such as room service, spa services, or mini-bar items.
• Subscription Services: Users have mentioned accidental subscriptions related to loyalty programs or membership services that incur ongoing charges.
• Security Deposits: Some customers noted temporary holds on funds for security deposits which may appear as charges until refunded.
• Taxes and Fees: Often, additional local taxes or hidden fees are applied during or after booking that customers may overlook.
• Payment Errors: Some individuals reported duplicate charges due to payment processing errors when attempts to book multiple times were made.
• Upgrades or Add-Ons: Charges for room upgrades or additional services selected during the booking process can also lead to unexpected fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the arrivehotels.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the arrivehotels.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with arrivehotels.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.