Is Arrive Hotels Booking fraud?

• Booking Fees: Customers may be charged for processing fees associated with their reservations.
• Service Charges: Additional charges for amenities or services provided during their stay, such as cleaning fees or resort fees.
• Cancellation Fees: Charges applied if customers cancel their bookings outside of the free cancellation period.
• No-Show Fees: Customers who fail to check in as scheduled might incur a fee for not arriving.
• Membership Subscriptions: Charges related to membership plans that provide benefits or discounts for bookings.
• Upgraded Amenities: Fees for optional upgrades, such as premium room selections or late checkout services.
• Incidentals: Charges for damages or additional services used during the stay, such as room service or minibar items.
• Credit Card Holds: Temporary holds on credit cards for incidentals, which may appear as charges but are typically released after checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the arrivehotels.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the arrivehotels.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with arrivehotels.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.