Is Arrive Hotels Reservations fraud?

• Booking Fees: Customers often incur charges related to booking fees that may not be clearly listed during the reservation process.
• Cancellation Charges: Users may see charges for cancelling a reservation outside the allowed time frame.
• No-Show Fees: Charges can occur if a guest does not show up for their reservation without prior notice.
• Subscription Services: Some users have reported being charged for subscription services that they may not have realized they subscribed to.
• Accidental Purchases: Customers may accidentally make purchases while navigating the site or during the booking process.
• Upgrades: Charges can result from automatic upgrades to higher-priced rooms or services that were accepted without clear acknowledgment.
• Additional Services: Users may be charged for added services such as late check-out or in-room amenities that were not disclosed initially.
• Currency Conversion Fees: International customers have reported unexpected fees related to currency conversion when using a credit card.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the arrivehotels.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the arrivehotels.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with arrivehotels.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.