Is ArtNet fraud?

• Subscriptions: Users might be charged for ongoing subscriptions to premium services or memberships that they signed up for without realizing they would be billed regularly.
• Purchase of Digital Art: Charges can occur when users buy digital art pieces or licenses directly from the site, which may not always be clear at the time of purchase.
• Print Orders: If customers order physical prints of digital art, they will see charges related to printing and shipping costs.
• Upgrade Fees: Users may inadvertently select features or services that incur additional fees, such as upgrades to a higher tier of service.
• Service Fees: Charges may also come from transaction fees when purchasing art, which may not be clearly outlined until after the transaction is completed.
• Inactivity Fees: Some users have reported charges linked to inactivity if their accounts were not used for a certain period.
• Currency Conversion Fees: International users might face extra charges due to currency conversion rates if the transactions are processed in a different currency.
• Trial Period Charges: If a user initiates a free trial but forgets to cancel before the trial ends, they may be charged automatically.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the art.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the art.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with art.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.