Is ASHFORD fraud?

• Subscription services: Users may unknowingly enroll in recurring subscription plans that charge automatically each month or year.
• Initial purchase fees: Customers might be charged for an initial purchase of products or services offered by The Ashford.
• Shipping costs: Additional charges for shipping and handling may apply to online purchases.
• Premium services: Charges may arise from opting into premium features or add-ons that enhance the user experience.
• Trial periods: Users may be charged after a free trial ends if they forget to cancel before the billing period starts.
• Account setup fees: Some customers report being charged fees for setting up an account or membership on the platform.
• Currency conversion fees: International users may face extra charges due to currency conversion if they pay in a different currency.
• Add-on purchases: Users may accidentally purchase add-ons or upgrades during checkout that lead to additional charges.
• Tax and service fees: Taxes or other service fees may be added to the total amount during checkout, which can be unclear to some customers.
• Account inactivity fees: Some reports mention fees incurred after accounts have been inactive for a certain period.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ashford.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ashford.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ashford.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.