Is ASSUR WIRELESS fraud?

• Premium SMS Services: Some users reported charges related to premium text messaging services they may have inadvertently subscribed to.
• Third-party Apps: Charges have appeared due to purchases made through apps that require payment, often without users realizing they had accepted terms.
• International Calls: Users noted unexpected charges from making international calls, which may not be covered under their service plan.
• Plan Upgrades: Some customers mentioned being charged for upgrading their plans or adding features that they thought were free.
• Shared Data Plans: Charges can accrue for shared data usage that exceeds normal allowances, especially if multiple devices are connected.
• Account Management Fees: A few users experienced charges for account maintenance or management that were not clearly communicated by Assurance Wireless.
• Device Financing: Customers reported being charged for financing their phones, especially if they entered into a payment plan.
• Late Payment Fees: Some users encountered late payment fees if bills weren't paid on time, even if they believed auto-pay was enabled.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the assurancewireless.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the assurancewireless.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with assurancewireless.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.