Is AUDIBLE.COM fraud?

• Subscription Fees: Many users are charged monthly for their Audible subscription, which allows access to a library of audiobooks.
• Credit Purchases: Users can purchase audiobooks with credits received as part of their subscription, leading to charges if they use more credits than available.
• Additional Purchases: Users may buy audiobooks directly from Audible, resulting in immediate charges to their payment methods.
• Family Sharing Charges: Some users reported charges related to family sharing plans, where someone else in the family might be using their account to purchase audiobooks.
• Promotions and Trials: Users might unknowingly be signed up for promotional trials that convert to paid subscriptions if not cancelled in time.
• Book Returns and Re-billing: Users returning books may see a charge if the credits are revoked and the billing cycle remains intact.
• Service Fees: Some users noted small service or transaction fees associated with purchases outside of their standard subscription model.
• Billing Errors: Technical issues or billing errors occasionally lead to incorrect charges being processed on user accounts.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the audible.es via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the audible.es refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with audible.es, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.