Is B21 Digital fraud?

• Subscription Fees: Many users have reported being charged for monthly or annual subscriptions that may have auto-renewed without their explicit consent.
• In-App Purchases: Charges often stem from purchases made within the app for additional features or assets, which users may not realize were final until they see the charge.
• Withdrawal Fees: Some users mentioned fees associated with withdrawing funds from their accounts, particularly if the withdrawal is made to an external wallet.
• Service Usage: Users have indicated that using certain premium services or features can result in unexpected charges if they exceed a free tier limit.
• Currency Conversion Fees: Charges can occur due to currency conversion, especially for international transactions that involve exchanging one currency for another.
• Account Maintenance Fees: Some accounts may incur maintenance fees that users were not aware of when they signed up.
• Failed Transactions: Users have experienced charges for failed transactions, which may not have been processed completely, but still reflected on their bills.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the b21.io via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the b21.io refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with b21.io, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.