What is "B21 Payments"?
B21 is a company that helps you manage your subscriptions and payments all in one place. If you ever find a charge from them on your statement, itâs likely for a service you signed up for, like buying or trading digital assets. Their platform makes it easy to keep track of what youâre spending and on what, so you donât have any surprises. Plus, everything is designed to be simple and user-friendly, making managing money a breeze.
- B21: This part represents the specific name or code for the payment service or transaction type.
- Payments: This indicates that the transaction is related to making a payment.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from b21?
- Subscription Fees: Users may have signed up for a subscription plan and are being charged on a recurring basis.
- In-app Purchases: Charges could come from purchases made within the B21 app, such as buying cryptocurrencies or related services.
- Transaction Fees: Users might incur transaction fees when moving assets or completing trades.
- Currency Conversion Fees: If users convert currencies within the app, they may face extra charges for the conversion.
- Service Fees: Certain services, like wallet management or premium features, may come with associated costs.
- Failed Transaction Fees: Users have reported charges for failed transactions or attempts to withdraw funds.
- Initial Setup Fees: New accounts might incur one-time setup fees, which some users experience.
- Order Executions: Users making trades may see charges for order execution or market-making services.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the b21.io via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the b21.io refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with b21.io, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
b21 Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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