What is "Background Search"?
Background Screening at backgroundscreening.com provides services to help you check someone's background, which is useful for hiring, renting, or even personal safety. They offer different subscription plans, so you might see a billing statement if you signed up for ongoing checks. The service gives you access to various reports to ensure you make informed decisions.
- Background: This term indicates that the transaction refers to a search or review, possibly related to your credit history or identity.
- Search: This means an inquiry is being made, such as checking your records or information, often for verification purposes.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Background Screening?
- Subscription Fees: Users may unintentionally sign up for a recurring subscription while purchasing a background check.
- Premium Services: Charges can arise from opting for additional features beyond a basic report, such as detailed criminal background checks.
- Trial Periods: Users might be charged after a free trial expires if they forget to cancel their subscription.
- Multiple Reports: Customers sometimes order multiple background checks, which can result in several charges appearing on their statement.
- Account Setup Fees: Some users report being charged for the initial setup of their accounts to access the screening services.
- Service Fees: Fees related to specific services or products added during the transaction process may lead to unexpected charges.
- Family Plan Options: Individuals might choose family plans that cover multiple background checks, leading to higher charges.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the backgroundscreening.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the backgroundscreening.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with backgroundscreening.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Background Screening Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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