Is BP BBQ fraud?

• Online Orders: Customers may see charges for food orders placed through the Back Porch Smokehouse website, especially if multiple items were ordered or if there were additions like drinks or sides.
• Subscription Services: If a customer signed up for a meal subscription service offered by Back Porch Smokehouse, recurring charges may appear monthly or weekly based on the plan chosen.
• Event Reservations: Charges might be related to reservations made for events, parties, or gatherings hosted at the smokehouse, particularly if a deposit was required.
• Delivery Services: If customers used a delivery app that partners with Back Porch Smokehouse, charges may appear from the app, which could include service fees or tips.
• Merchandise Purchases: Any purchases of branded merchandise or gift cards from the website could lead to charges reflected in their accounts.
• Catering Services: Clients utilizing catering for events may see significant charges for the food and services provided.
• Miscellaneous Fees: Some users mentioned being charged for extra fees, like cleaning or setup if using their service for specialized parties.
• Refunds or Adjustments: Customers sometimes mentioned unexpected charges if refunds or adjustments were processed incorrectly, leading to confusion about what they were actually billed for.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the backporchsmokehouse.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the backporchsmokehouse.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with backporchsmokehouse.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.