Is Back Roads fraud?

• Subscription Services: Some users reported being charged for a subscription they didn't fully understand or remember signing up for. They often found it difficult to locate the cancellation option or received unclear information during the signup process.
• Automatic Renewals: Several customers mentioned that their subscriptions renewed automatically, leading to unexpected charges. They were unaware that they had opted into this feature or didn’t receive prior notice before the renewal.
• Pre-Orders: Charges for pre-ordered items were a common reason for unexpected fees, with some users feeling misled about the timing of the charge versus product delivery.
• Misleading Promotions: Users noted instances where they signed up for a promotional offer, only to discover additional charges applied that were not initially highlighted, such as shipping or handling fees.
• Multiple Purchases: Some individuals reported seeing multiple charges due to accidentally placing several orders or misinterpreting the checkout process, especially if they clicked the purchase button more than once.
• Account Management Fees: A few users expressed confusion about charges labeled as account management fees, which they did not expect or understand as necessary.
• Common Payment Mistakes: Mistakes in entering payment information or misunderstandings about the payment directory sometimes led to multiple charges or charges for items they did not intend to purchase.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the backroadsapparel.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the backroadsapparel.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with backroadsapparel.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.