Is Backroads Adventure fraud?

• Subscription Services: Users have reported being charged for annual or monthly subscription plans that may have auto-renewal features.
• Travel Packages: Charges can occur from booking travel packages that include various tours, accommodations, or services in Australia and New Zealand.
• Booking Fees: Customers may see charges related to service fees for processing their bookings online.
• Activity Add-ons: Additional activities or excursions booked during the trip can lead to unexpected charges.
• Cancellation Fees: If a customer cancels a reservation, they may incur cancellation fees that are outlined in the terms of service.
• Currency Conversion: Charges might reflect exchange rates and transaction fees if bookings are made in different currencies.
• Promotional Offers: Some users noted that they were charged after failing to apply or comprehend the terms of promotional offers.
• Trial Periods: Customers may unknowingly sign up for trial services that convert to paid subscriptions post-trial.
• Third-Party Services: Charges associated with third-party services linked to their bookings, which may be less obvious to customers.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the backroadsaunz.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the backroadsaunz.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with backroadsaunz.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.