Is Backroads Booking fraud?

• Subscription Services: Some users reported being charged for ongoing subscriptions they might have forgotten to cancel.
• One-Time Purchases: Charges may come from booking specific tours or experiences through their website.
• Cancellation Fees: Customers who canceled their trips often mentioned unexpected fees associated with their cancellation processes.
• Additional Services: Charges for optional add-ons like guided tours or equipment rentals may not be clearly indicated until after the payment is processed.
• Currency Conversion Fees: International users noted they were sometimes subjected to extra charges due to currency conversion rates applied by their banks.
• Booking Errors: Some experiences mentioned being billed multiple times due to mistakes made during the booking process.
• Customer Service Responses: A few users expressed that unclear communications with customer service led to confusion about what they were actually paying for.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the backroadsaunz.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the backroadsaunz.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with backroadsaunz.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.