Is Bajasur Fresh Mex fraud?

• Online Orders: Customers may see charges from placing online orders for food delivery or takeout through the Baja Sur Fresh Mex website.
• Subscriptions: Some users reported signing up for a subscription service that includes regular meal deliveries, leading to recurring charges.
• Extras and Upgrades: Charges can also come from add-ons such as extra toppings, sides, or drinks selected during the ordering process.
• Delivery Fees: Users mentioned separate delivery fees that may not be clearly outlined at the time of purchase, causing unexpected charges.
• Promotions and Discounts: Some customers experienced confusion over promotions, leading them to believe they wouldn't be charged, when in fact they were.
• Account Issues: Mistakes in account settings or incorrect billing information may lead to unauthorized charges or double billing.
• Gratuities: Automatic tips added to online orders might surprise customers, resulting in higher-than-expected total charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the bajasurfreshmex.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the bajasurfreshmex.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with bajasurfreshmex.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.