Is Basignani fraud?

• Wine Subscriptions: Customers may sign up for a wine subscription service, leading to recurring charges each month or quarter for wine deliveries.
• Event Tickets: Charges can occur for purchasing tickets to events hosted by the winery, such as wine tastings or special releases.
• Online Merchandise Purchases: Customers might be charged for buying merchandise, including wine, tasting kits, or branded goods from the winery's online store.
• Membership Fees: Joining a wine club or loyalty program may involve an upfront or yearly membership fee that can result in a charge.
• Shipping Costs: Additional shipping fees may apply when customers order wine or merchandise online, leading to charges on their accounts.
• Tasting Room Services: Charges may be applied for services used during visits, such as private tastings or guided tours at the winery.
• Cancelled Orders: Some users have reported being charged for orders they thought were cancelled, possibly due to delays or miscommunications in the process.
• Gift Purchases: Customers may see charges related to purchasing wine as gifts, which include additional handling or shipping fees.
• Automatic Renewals: Users have mentioned being automatically renewed for subscriptions they forgot to cancel, resulting in unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the basignani.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the basignani.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with basignani.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.