Is Benchmarks UL fraud?

This article and service are not officially affiliated with UL Benchmarks

The Guide to Understanding Why You Were Charged By “Benchmarks UL” and What To Do About It (benchmarks.ul.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Benchmarks UL"?

UL Benchmarks is a company that helps people and organizations measure and improve their digital performance through various testing and certification services. They offer subscriptions that allow users to access detailed benchmarks, tools, and reports to understand how their products compare in the market. If you see a charge from them, it might be for the subscription service that gives you these valuable insights.

Benchmarks: The name of the merchant or company where the transaction took place.
UL: This could refer to an abbreviation indicating the type of service or product purchased, possibly standing for "Universal Limit" or similar, specifying the nature of the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from UL Benchmarks?

Subscription service: Users may have signed up for a subscription that automatically renews, leading to recurring charges.
One-time purchase: Charges could stem from individual purchases made for specific benchmarks or reports.
Trial periods: Some users might have signed up for a free trial that converted to a paid subscription without their knowledge.
Additional services: Charges can arise from supplementary services or add-ons that were inadvertently selected during checkout.
Account errors: Mistakes in account management or duplicate subscriptions can also lead to unexpected charges.
Corporate accounts: Users associated with company accounts may see charges related to organizational subscriptions or specific project needs.
Service fees: Some users reported unexpected service fees related to account usage, which could contribute to larger total charges.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the benchmarks.ul.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the benchmarks.ul.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with benchmarks.ul.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

UL Benchmarks Customer Service Info

If you need assistance, here's how you can get in touch with UL Benchmarks's support team.

Phone

The phone is not available.

customer.service@ul.com

Site

https://benchmarks.ul.com/contact-us

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from UL Benchmarks show up?

UL BENCHMARKS UL BENCHMARKS INC BENCHMARKS UL UL BENCHMARKS SUBSCRIPTION UL BENCHMARKS SERVICE UL BENCHMARKS PAYMENT BENCHMARKS.UL.COM UL BENCHMARKS ONLINE UL BENCHMARKS RECURRING UL BENCHMARKS FEES UL BENCHMARKS DONATION UL BENCHMARKS TRANSFER

The Easiest Way to Cancel UL Benchmarks

If you're frustrated trying to cancel your subscription, membership, or bill from UL Benchmarks—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.