Is UL Certification fraud?

• Subscription Fees: Customers may be charged for monthly or annual subscriptions to access UL Benchmarks' proprietary content and resources.
• Data Reports: Some users reported charges for purchasing detailed benchmarking reports that provide insights into product performance.
• Licensing Fees: Companies might incur charges when licensing UL Benchmark tools or software for their own testing and evaluation purposes.
• Trial Conversions: Users who signed up for free trials might see charges once the trial period expires without cancellation.
• Online Services: Charges can occur if a user utilizes specific services like cloud storage or processing related to benchmarking data.
• Consulting Services: Users may have accessed professional consulting services provided by UL Benchmarks, leading to associated fees.
• Annual Membership Fees: An annual fee for maintaining membership for businesses who wish to remain active members of UL Benchmark's community.
• Automated Renewal: Some users might experience charges due to automatic renewal settings on their accounts without realizing they opted into this feature.
• Multiple User Access: Businesses that set up accounts with multiple users could see higher charges based on the number of users accessing the service.
• Purchase of Additional Features: Users may accidentally purchase additional features or services that enhance their capabilities on the platform.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the benchmarks.ul.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the benchmarks.ul.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with benchmarks.ul.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.