Is UL Testing Services fraud?

• Subscriptions - Customers may have signed up for a subscription service that automatically renews, leading to recurring charges.
• One-time Purchases - Charges could come from individual purchases made for specific benchmarking reports or services on their website.
• Trial Periods - Some users may have entered a trial period that converted to a paid subscription if not canceled before the trial ended.
• Account Setup Fees - Fees may apply for creating and maintaining accounts for access to certain features or reports.
• Additional Services - Charges for additional services used, such as extra data analysis or personalized consulting, often go unrecognized until they appear on billing statements.
• Multiple Accounts - Users with multiple accounts may unintentionally double up on charges if they forget about a subscription on one of their accounts.
• Renewals - Automatic renewals of services that were meant to be temporary could lead to unexpected charges.
• In-app Fees - Some users report charges related to features within the benchmarking platform that require payment for enhanced options or reports.
• Payment Method Errors - Issues with the payment method could trigger repeated attempts to charge, leading to multiple transactions appearing on statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the benchmarks.ul.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the benchmarks.ul.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with benchmarks.ul.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.