Is BBTS fraud?

• Pre-orders: Customers might see charges for items they pre-ordered, especially if the item has a set release date or if the store charges a deposit at the time of order.
• Subscription Services: Charges may occur if a customer has signed up for subscription services, such as pre-orders or ongoing memberships for exclusive items.
• Shipping Costs: Additional fees may appear for shipping when items are finally mobilized and shipped to the customer after pre-orders or during sales.
• Backorders: Affiliated charges can happen when items that were ordered are on backorder and customers are charged when the items are available.
• Account Maintenance Fees: Some users report occasional account maintenance fees linked to special memberships or support services.
• Multiple Purchases: Customers who make multiple purchases may see separate charges for different items, especially if they utilize the "checkout" feature multiple times.
• Payment Processing Fees: Occasionally, processing fees may be charged depending on the payment method used, especially for international orders.
• Sale Items: Charges could arise from sales or discounts that customers applied, sometimes leading to unexpected totals if the sale was significant.
• Service Fees: There may be incidental charges related to special requests (custom packaging, etc.) or during high-demand periods.
• Taxation: Depending on the customer's location, sales tax or VAT could be included in final charges, which might confuse some buyers.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the bigbadtoystore.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the bigbadtoystore.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with bigbadtoystore.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.