Is BCW fraud?

• Food Purchases: Customers may see charges related to meals ordered from Big City Wings, including wings, sides, and beverages.
• Delivery Fees: If an order was placed for delivery, there might be additional charges for the delivery service used.
• Service Charges: Some orders may include service charges, which can appear as an extra line item on the receipt.
• Promotion or Membership Fees: Users may have signed up for a loyalty program or subscription that involves monthly fees, leading to recurring charges.
• Cancelled Orders: Customers sometimes report being charged for orders that were cancelled, possibly due to delays or misunderstandings.
• Multiple Transactions: Some customers have noted receiving multiple charges if they accidentally placed multiple orders or if an order was split into multiple parts.
• Tip Inclusions: Some platforms automatically include gratuities, which might be unexpected for customers who do not visualize these charges up front.
• Refund Processing: A delayed refund or a processing fee for returned items can also appear on a statement following an order.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the bigcitywings.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the bigcitywings.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with bigcitywings.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.