Is Bigley Eyecare Associates fraud?

• Subscription Services: Customers may have signed up for a monthly or yearly subscription, which can result in recurring charges.
• Contact Lens Purchases: Charges may stem from ordering contact lenses through Bigley Eyecare Associates, which customers may not remember agreeing to.
• Eyewear Purchases: Charges related to prescription glasses or sunglasses are common, especially if there were multiple items ordered.
• Eye Exams: Patients can be charged for comprehensive eye exams, especially if they had extended tests or services not covered by insurance.
• Additional Services: Some users reported charges for extra services, such as fitting fees, that may not have been clearly communicated beforehand.
• Insurance Billing Issues: Customers might face unexpected charges due to issues with insurance coverage or billing discrepancies.
• Setup Fees: First-time customers might encounter one-time setup fees for new patient processing or history intake.
• Late Cancellations or No-Shows: Some users have been charged for late cancellations or missed appointments, as per the clinic's policy.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the bigleyeyecare.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the bigleyeyecare.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with bigleyeyecare.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.