Is Bigley Eyecare Clinic fraud?

• Routine Eye Exams: Customers may receive charges for regular check-ups and vision tests that are part of the eye care services offered.
• Contact Lens Purchases: Charges can occur from purchasing contact lenses, either during an appointment or as a follow-up order.
• Eyeglass Purchases: Customers often incur costs for new eyeglass frames and lenses, which can be expensive depending on the brand and type.
• Additional Tests: Specialized tests, like retinal imaging or visual field testing, can lead to extra charges beyond the standard consultation fee.
• Subscription Services: Some customers reported being signed up for a membership or subscription that includes discounts or ongoing services.
• Virtual Consultations: Telehealth or virtual appointments might come with their own fees separate from in-person visits.
• Insurance Billing Issues: Confusion over what insurance covers may lead to unexpected charges that customers were not anticipating.
• Late Cancelation Fees: Charges may apply if customers cancel appointments within a certain timeframe as per the clinic’s policy.
• Upgrade Fees: Customers may incur additional costs for higher-quality lenses or premium coatings that enhance vision correction.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the bigleyeyecare.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the bigleyeyecare.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with bigleyeyecare.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.