Is Brick And Spoon fraud?

• Food Orders: Customers may see charges for meals ordered through their platform for takeout or delivery, which is a common source of fees.
• Subscriptions: Some users might inadvertently sign up for meal subscription services or recurring orders, leading to unexpected charges.
• Tipping: Tips added at checkout can result in charges that are higher than expected, especially if generous tips were included.
• Service Fees: Additional fees might be included for delivery or service, which can cause confusion about the total cost.
• Account Charges: Users might not realize that their payment information is stored, leading to unintentional charges for last-minute orders or reorders.
• Promotional Offers: Some customers may sign up for promotions that require payment information, resulting in charges if the trial ends or terms change.
• Gift Cards: If users purchase or redeem gift cards, associated charges may appear on their statements.
• Refund Delays: Customers expecting refunds for canceled or modified orders might see charges remaining until the refund processes, leading to confusion.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the brickandspoon.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the brickandspoon.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with brickandspoon.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.