Is BRUNCH CAFE fraud?

• Subscription Fees: Many users report being charged for monthly or yearly subscriptions that may have auto-renewed without their knowledge.
• In-App Purchases: Charges may occur due to in-app purchases, such as premium features or services that were unknowingly activated.
• Account Upgrades: Some customers mentioned fees for upgrading their accounts for additional services or products, which can often be confusing.
• Service Fees: Users have highlighted additional service fees that may not have been clearly communicated at the time of the transaction.
• Trial Conversions: Users on trial periods have reported being charged once their trial ended, sometimes without clear reminders or notifications.
• Multiple Charges: Some individuals noted seeing multiple charges for the same service due to technical glitches or processing errors.
• Family Sharing: Customers with family sharing setups might see charges from users in their group, leading to confusion about who incurred the fees.
• Canceled Services: There are reports of users being charged for services they believed they canceled, indicating potential issues with cancellation processes.
• Transaction Holds: Some users experienced temporary holds on their accounts for future service bookings, which they mistook for final charges.
• Currency Conversion Fees: Users transacting in different currencies sometimes see additional charges due to conversion rates, which may not have been clear when booking.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the brunch.ag via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the brunch.ag refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with brunch.ag, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.