Is Burger St fraud?

• Online Orders: Customers may see charges related to online food orders placed directly through Burger Street's website or app.
• Delivery Fees: Charges for delivery services, especially if using third-party platforms like Uber Eats or DoorDash.
• Subscription Services: Some users may have unknowingly signed up for a subscription program or a loyalty program that incurs regular charges.
• Additional Items: Charges for extra toppings or sides added to the original order that may not have been clearly listed during checkout.
• Promotional Charges: Misunderstandings about promotional offers that might lead to unexpected fees.
• Account Issues: Users have reported being charged for items they didn’t purchase due to technical errors or issues with their accounts.
• Gift Cards: Any purchase of a gift card or credits for future use might show up as a charge on a customer's account.
• Tip Inclusions: Some people might not realize service fees or suggested tip amounts are automatically included in their total.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the burgerstreet.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the burgerstreet.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with burgerstreet.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.