Is Burning Rice LLC fraud?

• Subscription Fees: Users may have signed up for a monthly or annual subscription that automatically renews, leading to unexpected charges.
• In-App Purchases: Some users reported charges due to purchasing in-app features or enhancements that they may not have realized would incur costs.
• Trial Periods: Signing up for a trial period that transitions to a paid subscription if not canceled in time can lead to charges.
• Multiple Accounts: Users with multiple accounts may forget about subscriptions tied to older accounts, resulting in charges.
• Service Fees: Charges can stem from service fees related to transactions or additional features users opted into.
• Marketplace Transactions: If the platform includes a marketplace, purchases from other users or services can trigger fees.
• Custom Orders: Charges might also arise from custom orders or special requests made by users without realizing the costs involved.
• Cancelled Services: Some users reported being charged even after attempting to cancel services, suggesting issues with cancellation processes.
• Currency Conversion Fees: International users may incur additional fees related to currency conversion when making payments.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the burningrice.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the burningrice.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with burningrice.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.