Is Burning Rice Store fraud?

• Subscriptions: Many users report being charged for a subscription service that they may not have fully understood when signing up. These can include monthly or yearly plans for special content or features.
• One-time Purchases: Customers have mentioned charges stemming from single purchases of specific items, which may include additional fees or shipping costs.
• In-app Purchases: Some users noted accidental in-app purchases for add-ons or premium features while using the platform.
• Trial Period Fees: Users have encountered charges after a trial period ended, sometimes not realizing that they would be billed if they did not cancel before the trial's conclusion.
• Account Upgrades: Certain users reported being charged when upgrading their accounts to premium tiers without being clear about the fees involved.
• Recurring Payments: Some accounts have recurring payments set up, and users may forget about them, resulting in unexpected charges.
• Gift Card Usage: A few reported confusion over the use of gift cards, leading to charges they did not anticipate, possibly due to the auto-depletion of a card balance.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the burningrice.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the burningrice.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with burningrice.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.