Is butter app fraud?

This article and service are not officially affiliated with butter

The Guide to Understanding Why You Were Charged By “butter app” and What To Do About It (butter-inc.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "butter app"?

Butter is a cool service that helps you manage your subscriptions and bills easily. They keep track of all your monthly payments, so you never miss a due date. If you’re seeing a charge from Butter, it’s probably because you signed up to simplify your financial life, making it easy to stay organized and on top of your expenses.

butter app: The name of the product or service you purchased, which in this case is an application related to butter.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from butter?

Subscriptions: Many users report being charged due to automatic renewals of subscriptions they signed up for, often without realizing the terms.
One-time Purchases: Charges may come from users purchasing specific products or services offered by butter.com.
Trial Conversions: Users who signed up for free trials sometimes find charges once the trial period ends, converting to a paid subscription.
Service Fees: Customers might incur fees related to specific services, such as premium features or add-ons not included in the basic plan.
Account Mismanagement: Some people mistakenly create multiple accounts or subscriptions, leading to unexpected charges as they may not keep track.
Currency Conversion Fees: International users may see additional charges related to currency conversions if their payment method is in a different currency.
Family or Shared Accounts: Users sharing an account may be unaware that purchases made by others can lead to charges on their payment method.
Failed Cancellations: Some reported issues with canceling subscriptions properly, resulting in continued charges.
Promotional Offers: Errors related to promotional codes or offers may lead to unexpected charges when conditions aren't met.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the butter-inc.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the butter-inc.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with butter-inc.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

butter Customer Service Info

If you need assistance, here's how you can get in touch with butter's support team.

Phone

The phone is not available.

support@butter-inc.com

Site

https://butter-inc.com/support

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from butter show up?

BUTTER-BUY BUTTER-INVOICE BUTTER-SUBSCRIPTION BUTTER-ONLINE-PAYMENT BUTTER-SERVICE-FEE BUTTER-RENEWAL BUTTER-CHARGE BUTTER-ORDER BUTTER-WEB-ACCESS BUTTER-DIRECT-DEBIT BUTTER-APP-CHARGE BUTTER-TRANSACTION BUTTER-COMPANY-ORDER BUTTER-CREDIT BUTTER-PAYMENT

The Easiest Way to Cancel butter

If you're frustrated trying to cancel your subscription, membership, or bill from butter—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.