Is BUTTERFIELD STONERIDGE SPA fraud?

This article and service are not officially affiliated with Butterfield

The Guide to Understanding Why You Were Charged By “BUTTERFIELD STONERIDGE SPA” and What To Do About It (butterfieldstoneridge.com)

Bella Khan, Subscription Cancellation Expert

Published January 31, 2026

Last updated January 31, 2026

1 min read

What is "BUTTERFIELD STONERIDGE SPA"?

Butterfield is a company that specializes in providing easy-to-manage subscriptions for various services, perfect for anyone looking to simplify their monthly billing. They handle everything from wellness classes to beauty treatments, making it simple to keep track of what you're signed up for. If you see a charge from Butterfield, it's likely related to one of the fun services or experiences you’ve chosen to enjoy! Here's a breakdown of the statement descriptor for Butterfield Stoneridge Spa:

BUTTERFIELD: The name of the business or merchant where the transaction took place.
STONERIDGE: Likely the specific location or neighborhood associated with the business.
SPA: Indicates the type of business, which in this case is a spa, suggesting services like massages, facials, and other wellness treatments.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Butterfield?

Subscriptions: Users may have unknowingly signed up for a subscription service that results in recurring charges.
In-App Purchases: Charges could stem from in-app purchases made within the Butterfield platform or affiliated services.
Free Trials: Customers might be charged after a free trial period ends, especially if they did not cancel on time.
Premium Features: Accessing premium features or content may incur fees that users might not have anticipated.
Shipping Fees: Users may see charges related to shipping if they have made online purchases through the site.
Service Fees: Additional service or processing fees can apply to certain transactions, which might confuse customers.
Errors or Unauthorized Charges: Some users have reported receiving unexpected charges due to billing errors or unauthorized access to their accounts.
Account Upgrades: Rising to a higher tier account with added features can lead to sudden charges.
Promotional Offers: Sometimes charges can occur related to promotional offers that require payment after a certain period.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the butterfieldstoneridge.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the butterfieldstoneridge.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with butterfieldstoneridge.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Butterfield Customer Service Info

If you need assistance, here's how you can get in touch with Butterfield's support team.

Phone

The phone is not available.

support@butterfieldstoneridge.com

Site

https://butterfieldstoneridge.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from Butterfield show up?

BUTTERFIELD STONERIDGE BUTTERFIELD STONERIDGE INC BUTTERFIELD STONERIDGE CO BUTTERFIELD STONERIDGE SHOP BUTTERFIELD-STONE RIDGE BUTTERFIELD-STONERIDGE BUTTERFIELD 123 MAIN ST BUTTERFIELD ONLINE PAYMENT BUTTERFIELD STORE PURCHASE BUTTERFIELD POS TRANSACTION BUTTERFIELD DDA DEDUCTION

The Easiest Way to Cancel Butterfield

If you're frustrated trying to cancel your subscription, membership, or bill from Butterfield—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.