Is CACHET INC fraud?

• Subscription Fees: Customers may be charged for automatic renewals of their subscription plans, which are often set to renew monthly or annually unless canceled ahead of time.
• In-App Purchases: Users can incur charges from purchasing additional features, services, or virtual goods within the app.
• Trial Conversions: Some users reported being charged after a free trial ended, often without clear notifications about the transition to a paid plan.
• Multiple Accounts: Individuals who manage more than one account may accidentally subscribe or make purchases on the wrong account, leading to unexpected charges.
• Payment Processing Errors: In some cases, users experienced double charges due to payment processing issues or glitches within the app.
• Usage-Based Services: Customers might be billed for specific services used within the app that were not factored into the initial subscription cost.
• Promotional Offers: Users taking advantage of promotional offers may have seen additional fees when trying to access certain features or services.
• Account Upgrades: Upgrading to a premium account or higher tier could result in immediate charges for the increased level of service preferred.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cachet.me via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cachet.me refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cachet.me, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.