Is Cafe 5 US fraud?

The Guide to Understanding Why You Were Charged By “Cafe 5 US” and What To Do About It (cafe5.us)

Bella Khan, Subscription Cancellation Expert

Published February 2, 2026

Last updated February 2, 2026

1 min read

What is "Cafe 5 US"?

Cafe/5 is a unique subscription service that offers delicious, quality food and drink options right to your door. They have a flexible billing system, so you can easily manage your payments and subscriptions. If you see a charge from them, it's probably for a meal plan or a subscription service that you signed up for. It’s a great way to enjoy good food without the hassle of cooking!

Cafe: The type of business where the transaction took place, in this case, a coffee shop or café.
5: This may refer to the specific location number of the café, indicating it's the 5th branch or outlet.
US: Indicates that the transaction occurred in the United States, or it may be related to the currency used (U.S. dollars).

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Cafe/5?

Monthly Subscriptions: Many users report being charged for subscription services that automatically renew unless canceled.
In-app Purchases: Charges may occur due to in-app purchases for additional features or content within the app.
Free Trials: Some customers mentioned being charged after a free trial period ended, despite intentions to cancel before the transition.
Multiple Accounts: Users sometimes forget they created multiple accounts and inadvertently subscribe with different emails.
Family Sharing Plans: Charges may appear from family sharing plans, where a linked account is used by multiple family members.
Add-ons or Upgrades: Some individuals may have selected add-ons or upgrades that incur additional costs without realizing it.
Service Fees: Charges could stem from additional service fees related to specific transactions or account maintenance.
Refund Delays: A few users reported that refund requests took longer than expected, leading them to believe they were charged again.
Lack of Transparency: Confusion regarding the fee structure may result in unexpected charges, as users may not fully understand what they are subscribing to.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cafe5.us via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cafe5.us refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cafe5.us, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Cafe/5 Customer Service Info

If you need assistance, here's how you can get in touch with Cafe/5's support team.

Phone

The phone is not available.

support@cafe5.us

Site

https://cafe5.us/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Cafe/5 show up?

CAFE5 CAFE FIVE CAFE/5 CAFE FIVE US 1PASSWORD-CODE 1PASSWORD-SUBSCRIPTION CAFE5.US CAFE5-PURCHASE CAFE FIVE ONLINE CAFE5-DDA CAFE5-POS

The Easiest Way to Cancel Cafe/5

If you're frustrated trying to cancel your subscription, membership, or bill from Cafe/5—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.